Automate customer interactions across voice and messaging channels, business functions and processes
Take your digital transformation initiatives to the next level. Create a single customer engagement hub.
Go mobile-first with orchestrated marketing communications across digital channels.
Enable agents and supervisors with two-way omnichannel digital chat and automated bots.
Innovate more, develop less, with our low-code tools that brings IT closer to the business.
Configurable solutions to improve and
automate customer interactions
Fraud Alerts &
Order Tracking &
CX Automation Cloud
Cloud software platform, applications and infrastructure for voice and two-way digital messaging communications, with out of the box integrations that enable end-to-end customer journeys.
Always on, powering mission critical interactions for some of the world's leading companies
Latest news and content
News & Resources
Hermes digitally enhances parcel delivery
experience with IMImobile
Parcel delivery provider to use IMImobile’s communications platform, IMIconnect, to orchestrate digital customer engagement
O2 customer success story
Find out from O2 how they work in partnership with IMImobile to innovate their customer engagement strategy, ensure compliance and deliver omnichannel customer experiences.
Mobile Messaging in Utilities
How a tier-1 UK water company used messaging channels to improve CX and optimise costs.
SIM Swap – How banks can identify
fraud risk and protect customers
With fraudsters continuing to exploit weaknesses, and despite advances in software technology, SIM swap fraud is still quite difficult to detect. So what effective ways can banks find to identify when a customer’s mobile number has been fraudulently swapped and ported onto a new device.