Solutions that accelerate the delivery of digital customer innovation initiatives.
Customer experience automation delivered
Mission critical software that powers intelligent customer engagement over voice and digital messaging channels. Make your customer experience exceptional, one journey at a time.
Combine customer intelligence with digital channels and mobile-first capabilities to proactively engage customers.
Unlock the benefits of omnichannel communications for customer service.
Digital transformation is simplified with low-code cloud software tools for building the intelligent communications and conversational services that transform CX.
GDPR Consent Management
Fraud Alert & Notifications
Omnichannel Live Chat
Order Tracking & Management
Call Centre & Customer Services Summit 2019
Hear from our guest speakers Ian Jacobs, Principal Analyst at Forrester and Stuart Jones, Customer Services & Communications Director at CA, on how to accelerate the launch of digital customer service initiatives.
Hermes Case Study
Enabling the ‘Digital Futures’ programme for one of the world’s leading delivery companies.
MWC 2019: The Future of Operator Messaging - RCS demos
As momentum builds around RCS, IMImobile showed how brands can utilise the channel to deliver conversational messaging experiences.