Solutions that accelerate the delivery of digital customer innovation initiatives.
COVID-19 - Crisis Communication Services
The COVID-19 pandemic is causing global disruption. While technology is not able to overcome these challenges alone, our crisis communication services can help manage the communication amongst businesses, customers and citizens during these unprecedented times.
Combine customer intelligence with digital channels and mobile-first capabilities to proactively engage customers.
Unlock the benefits of omnichannel communications for customer service.
Digital transformation is simplified with low-code cloud software tools for building the intelligent communications and conversational services that transform CX.
GDPR Consent Management
Fraud Alert & Notifications
Omnichannel Live Chat
Order Tracking & Management
IMImobile North America delivers messaging solution to American Senior Communities to help keep families informed about COVID-19
Delivering proactive, relevant updates for more effective and meaningful communications during uncertain times
Hear from our guest speakers Ian Jacobs, Principal Analyst at Forrester and Stuart Jones, Customer Services & Communications Director at CA, on how to accelerate the launch of digital customer service initiatives.
The RCS Business messaging opportunity for Mobile Operators
This whitepaper has been created to provide mobile operators with guidelines and best practices to monetize RCS through business messaging and outline a clear path to provide a return on the RCS investment opportunity driven by market and industry demands.
Reducing call volumes using call deflection, automation, and AI
Call deflection, used in combination with automation and AI, empowers you to manage your call volumes efficiently while delivering seamless and impactful customer service.