A world where every interaction matters
Interact across any system, any channel, every time.
Orchestrate
We orchestrate and integrate interactions with enterprise systems on an easy-to-use cloud communications platform.
Automate
We automate interactions to improve experiences, save time and reduce costs.
Monitor
We monitor the heartbeat of an enterprise’s interactions to ensure seamless engagement.
Core business systems
Applications
Manage and automate your marketing campaigns.
Empower your contact center to support customer conversations on any channel.
Offer remote video assistance to your teams and customers.
Help operations staff keep your customers informed.
Platform
Automate and orchestrate all your customer interactions centrally.
Gateway
Easily embed communication channels into your business processes.
Channels
“imiconnect has seamlessly integrated with our existing systems and enabled us to enhance parcel notifications and tracking for our retail clients and their customers.”
Chris Ashworth
CIO
Hermes
“imimobile’s solution for IVR call deflection to SMS has been a game-changer for our contact center and it’s pleasing to hear positive feedback from our customers and agents who are using the service.”
Darren Diprose
Head of Digital Conversations
Centrica
Learn more about some of our solutions
Every interaction builds a brand. Deliver dynamic, personalized campaigns that retain customers and increase value.
Every interaction is there to help. Support customers across every channel and make your brand stand out.
