Transform CX using the latest in interactive mobile and digital messaging

The days of batch and blast text messaging are long gone. Targeted, contextual, two-way customer messaging across digital channels is now a prerequisite for customer engagement that improves the customer experience.

Transform how you reach, interact and automate with omnichannel business messaging solutions from IMImobile.

With IMImobile business messaging you can support all your digital interaction requirements with a single platform approach, from simple messaging API’s through to blended omnichannel interactions.

Manage multiple messaging based customer journeys through a single solution which are easy to configure and then adapt in real-time. Add intelligence to your messaging services with the simple configuration of business rules and enable fulfilment with adaptor based integration into backend systems.

Marketing can go mobile-first to captivate customers on their favourite channels by orchestrating personalised promotions, rewards and experiences. Enable contact centres with real-time agent messaging chat and increase automated resolution using messaging-based, AI-powered chatbots.

Whether turning SMS into a truly interactive customer messaging channel or utilising Facebook Messenger to drive conversational engagement we can help you make the gains you have long been striving for:

  • Alerts and notifications
  • Appointment reminders and management
  • Mobile customer surveys
  • Automated customer processes.
  • Two-factor authentication
  • Location-based targeting
  • Fraud management

Our cloud is trusted for its reliability, security and scale by some of the worlds largest companies, we deliver 42 billion multi-channel messages on behalf of our enterprise clients every year. Contact us today to join them in transforming your CX through omnichannel business messaging.

We are the trusted partner to leading blue-chip clients,
delivering over a billion business-critical mobile messages each month.


Proven enterprise-grade reliability and security

Omnichannel Business Messaging enables you to