Enterprise-grade digital customer communications

Our IMIconnect platform provides IT and business teams with the ability to rapidly build, test and launch omnichannel communications in a low-code, serverless environment. Offering out-of-the-box access to over 10 digital communications channels, you can easily use real-time communications to create the automated digital experiences that differentiate your CX.The platforms Visual Workflow Builder, which has an intuitive drag-and-drop editor with powerful building blocks, turn customer journeys into automated processes within minutes.

The platforms Visual Workflow Builder, which has an intuitive drag-and-drop editor with powerful building blocks, turn customer journeys into automated processes within minutes.With

With underlying routing complexities handled in a single place, you can focus on creating new ways to use mobile and digital communications channels to engage customers, automate interactions and orchestrate customer engagement.So, whether triggering mobile alerts or notifications, enabling two-way contact

So, whether triggering mobile alerts or notifications, enabling two-way contact centre chat, or using two-factor authentication to verify customer identities, go digital faster with our Communications Platform-as-a-Service.

Accelerate digital transformation with cloud communications.

Contact us today for more information about IMIconnect.

 

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Solution components

Our solution enables you to...