imimobile signs partnership agreement with Communisis

imimobile’s software will enable Communisis to provide rich, two-way digital interactions for its business clients

London

Global cloud communications software and solutions provider IMImobile PLC, today announced that it has signed a new partnership agreement with integrated business services company Communisis, An OSG Company. Communisis provides print and digital communications services to large enterprises such as banks, insurance providers and utilities.

imimobile’s software will enable Communisis to provide rich, two-way interactions for its business clients and provide a digital alternative to traditional print communications. The software will also enable Communisis to offer new communication channels such as RCS (Rich Communication Services) to its clients, enabling them to provide enriched customer experiences by delivering engaging and contextual two-way interactions.

David Herridge, Managing Director of Customer Experience at Communisis, said: “At Communisis, we believe that new messaging channels, such as RCS, will transform the way that organisations communicate with their customers. We are delighted to partner with imimobile, a globally recognised provider of cloud communications software and solutions and we look forward to working with them on new, innovative services, to improve our client’s customer communications.”

Nir Feldberg, SVP Partnerships at IMImobile, commented: “We are delighted to have formed a strategic partnership with Communisis to include our market leading, customer interaction management suite within their portfolio of Business Messaging services. Our scalable Enterprise CPaaS platform, Webex Connect, will enable Communisis to rapidly deliver integrated communications for their clients across all direct, digital and social channels – increasing automation and improving overall customer experience.”

For further information please contact:

Nicole Buckfield, Content & Communications Manager. nicoleb1@cisco.com
+44 (0)7852 566226

About Webex CPaaS Solutions.

Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale. 

Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences

We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.

To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.