imimobile to acquire US-based mobile engagement and RCS Business Messaging leader 3Cinteractive
Proposed acquisition will see imimobile increase its North American footprint and become global market leader for RCS Business Messaging
Global communications software provider IMImobile PLC, today announced that it has conditionally agreed to acquire 3Cinteractive Corp. (3C) a private US, cloud-based mobile customer engagement platform company. This will see IMImobile acquiring complementary product capabilities and a new blue-chip customer base in North America.
“We are delighted to announce the acquisition of 3Cinteractive and look forward to bringing our technology platform and automation capabilities to more clients in North America and enhancing our RCS deployment capabilities globally,” commented Jay Patel, Group Chief Executive of IMImobile.
3Cinteractive provides a number of mobile engagement capabilities to enterprises, including mobile messaging, mobile coupons, mobile wallet, mobile web, and more. 3Cinteractive is a pioneer in the Rich Communications Services (RCS) Business Messaging market in North America, and the acquisition will see IMImobile establish a leadership position in deploying RCS Business Messaging solutions for large consumer-facing brands and enterprises globally.
According to industry analysts Mobilesquared, over 3.5 billion people will use RCS by 2023 and business spend will grow to more than $11.4 billion. For the past three years, 3Cinteractive has been working in close partnership with the GSMA and global mobile carriers to make RCS the preferred messaging channel for brands and enterprises. 3Cinteractive has deployed RCS with customers including Walgreens, Best Buy and Express.
IMImobile’s enterprise CPaaS (Communications Platform as a Service) cloud communications platform, Webex Connect, enables businesses to intelligently create, manage and automate end-to-end digital customer communications across multiple channels. Earlier this year, IMImobile announced the release of its unified RCS messaging API. Through the API and alongside Webex Connect's low-code tools and visual workflow builder, enterprises can design, build and launch RCS messaging journeys at speed and scale.
“3Cinteractive adds impressive experience in dealing directly with the most sophisticated consumer-oriented brands, while working closely with the mobile operators in the US on RCS and more. Together we will be ideally positioned to serve the needs of the entire enterprise communications ecosystem with RCS and the IMImobile enterprise CPaaS offering,” commented Bruce Bales, North American Chief Executive of IMImobile.
John Duffy, Founder and Chief Executive Officer at 3Cinteractive, commented, “We believe RCS is the next evolution of mobile messaging, enabling enterprises to deliver rich customer experiences to today’s digitally engaged consumers. IMImobile and 3Cinteractive share the same vision and core values, so we are excited to be joining the IMImobile Group to move faster and on a global scale to address this rapidly growing and exciting market.”