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Introduction

At IMImobile, we are committed to operating at the highest ethical standards and with integrity. We are proud to be a partner of the UN Global Compact initiative, committed to adopting sustainable, socially responsible policies and adherence to their universal principles on human rights, labour practices, the environment and anti-corruption. We care deeply about the impact that we have on our employees, our customers and the wider community.

Our Workplace

At IMImobile, we recognise the importance of our employees and that the success of the Group largely depends on our ability to attract, retain and motivate talented individuals and establish successful teams. We regularly encourage our employees to develop their skills and keep up to date with new technologies and innovations by sponsoring their attendance at educational, industry events. The continued investment in our employees is illustrated through the reduction in staff turnover in the last 4 years.

The health, safety and wellbeing of our employees is of the utmost importance and we actively encourage staff to adopt a healthy lifestyle as well as providing a safe working environment. We have recently introduced private healthcare cover through Vitality Health insurance for employees in the UK promoting a healthy and active lifestyle. In addition to this, the business sponsors a variety of sporting activities including weekly football, cricket, badminton, touch rugby and cycling, providing an inclusive array of activities to boost involvement.

We maintain our motivated and enthusiastic workforce through effective two-way communications. IMImobile holds regular ‘town-hall’ style forums to update staff members on issues currently affecting the business, new client wins and product developments. This type of environment encourages staff to provide any feedback on the business and raise any queries to senior management. We also carry out regular staff feedback surveys and all employees have access to an online feedback tool where they can anonymously provide comments and thoughts on any aspect of the business.

IMImobile is an equal opportunities employer and acts fairly when dealing with matters relating to recruitment, training and development. We are also an accredited member of the Living Wage Foundation in the UK.

Given the relatively low risk, office-based environment we operate in, more industrial health and safety hazards, such as machinery and hazardous materials are scarce. We have recognised the importance of mental wellbeing as an increasing risk and have trained staff on mental health first aid.

Our Community

At IMImobile, we are passionate about helping others and support a diverse range of charitable activities. Using our products and platforms we support certain charities in achieving their fundraising aims across digital channels.

Our products and services have been used, free of charge, to support charitable activities for The Felix Project, who were the Evening Standard’s official partner for the 2017 Christmas Appeal ‘Help a Hungry Child’ through setting up charity short codes. We have also continued to support text to donate campaigns for Help Refugees UK.

In the UK, we fundraise for the charities Buttle UK and Rays of Sunshine, raising money through a raffle at our Christmas party, regular bake-offs, quizzes and Christmas Jumper Day. We have taken part in Cancer Research’s‘Wear it Pink’ day as well as a large number of people running 10k for CATS, a charity that aims to relieve sickness and to promote and protect the good health of critically ill or injured children.

Our Environment

As a cloud-services technology provider, we have no manufacturing facilities which means that our environmental impact is relatively low. Many of our solutions reduce the environmental impact for our clients’ operations, reducing waste and consuming fewer resources through digitisation and automation. Examples of this include the delivery of paperless statements and the general shift towards digital engagement through various communications channels.

We are committed to our environmental responsibilities and have a broad set of initiatives to ensure we limit and continue to reduce our environmental impact.

These include:

  • Reducing paper and ink wastage with printers set to auto-print double-sided pages and recycling used ink cartridges;
  • Encouraging alternative methods of transport to work e.g. provision of a Cycle to Work scheme;
  • Supporting employees who work from home;
  • Minimisation of business travel using video, web and telephone conferencing facilities;
  • Virtualisation of servers to limit the amount of physical hardware and power usage;
  • Upholding good office practices such as recycling and limited use of disposable cups and glasses; and
  • Consciously sourcing environmentally sound suppliers.

 

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