Rapidly embed omnichannel communications into digital processes
We equip businesses with a cloud communications software platform that acts as a central hub for embedding omnichannel communications into digital processes and applications. Channel APIs, flow building tools and enterprise-scale capability come together to simplify the end-to-end development and integration of communications services.
A visual drag and drop flow builder is used to rapidly create communications and weave business logic into customer processes in minutes, easily linking business and channel events to flows and actions. Customer engagement is future-proofed through APIs that gives access to 10+ voice and messaging channels. Centralised communications management of contact policies, service monitoring, costs, and more, through an intelligent control centre.
With our platform, IT can drive innovation to contribute like never before to the bottom line.