Go digital quicker.

With a history of working alongside major financial institutions, IMImobile helps banks to take their service offering mobile across the customer journey. Enable customers to obtain account information, make payments, transfer money, pay for goods and services using their smartphone or tablet. Use mobile capabilities to combat fraud and protect identity.

Expanding your services to mobile.

Group Created with Sketch.

International messaging

Have peace of mind knowing your SMS, MMS, email, voice and social communications reach customers no matter where they are in the world.

Group Created with Sketch.

Collections and payments

See collections improve by delivering payment reminders directly to people’s mobile devices. Let them use their mobile to transfer money and make payments.

Group Created with Sketch.

SIM swap fraud

Fight the latest mobile threats to customer accounts. Our SIM swap fraud solution provides access to customer bank accounts, usage and other service related aspects through banking apps or m-web.

Shape + Shape + Shape Created with Sketch.

Location look-ups

Run location look-ups, track mobile devices and identify whether a
MSISDN is live for security purposes and before committing resources to
communicate.

Group Created with Sketch.

Two-factor authentication

Secure the log-in sequence for accessing customer accounts and services, by using the advantages of mobile and increase customer trust and confidence.

Shape + Shape + Shape Created with Sketch.

Customer service

Improve customer satisfaction and improve contact centre productivity with new support options, including IMIchat.

Benefits

Group Created with Sketch.

Customer experience

Intelligent, personalised and targeted communication is the opposite of annoying, intrusive spam. We help you deliver real-time campaigns and create customer journeys across channels that customers will love.

Group Created with Sketch.

Operational efficiency

Roll out new digital customer engagement services faster. Reduce complexity with simple IT integration to streamline business processes.

Shape Created with Sketch.

Business results

IMImobile helps you deliver increased customer retention, cost-effective customer acquisition and reduced communication service delivery costs.

Find out how IMImobile can help you improve customer communication, engagement and satisfaction.

Contact us

Financial Services Overview

Download

To find out how we serve leading financial institutions and help them transform the banking experience by mobilising key customer journeys, download the solution overview sheet.

DOWNLOAD PDF