Blog

Our internal subject matter experts share their thoughts, ideas and insights on everything from the next generation of chatbots to the future of messaging.

By Ramy Riad9 min read

The evolution from SMS to rich messaging – what it means for your business

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By Sam Watson6 min read

How marketers can adapt to Apple’s Mail Privacy Protection

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By Margie Kupfer4 min read

Breaking down 10-digit long codes (10DLC), short codes, and toll-free numbers

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By Sudarshan Dharmapuri4 min read

New imiconnect features - 10DLC, MMS, and more

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By Sam Watson6 min read

5 tips for customer service leaders – how to pursue an agile approach to adopting digital messaging channels

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By Sam Watson7 min read

SIM Swap - How banks can identify fraud risk and protect customers

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6 min read

A checklist for CX leaders: what to look for in a digital messaging solutions provider

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By Aly Abji7 min read

Data-driven personalization: a must invest for banks

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