Solution sheet: Curbside pickup Enable store-level, two-way chat capabilities to fulfill curbside pickup orders and deliver a superior customer experience. Download
eGuide: Quick wins with mobile wallet marketing Explore three ways to win with mobile wallet marketing. Download
Webinar: The future of customer experiences What you need to know about current trends and technologies shaping the future of customer interactions. Download
eGuide: A snapshot guide to building your AI chatbot strategy Harness AI chatbot technology to enhance your existing customer service strategy. Download
Case study: Arc (Europe) Ltd A new customer contact management solution for a specialist debt recovery agency. Download
Case study: Banking digital journeys Building solutions that improve the banking experience, reduce fraud, and increase contact center efficiency. Download
Case study: Centrica call deflection How IVR call deflection helped Centrica to shift its customer service calls to digital channels. Download
Whitepaper: The CIO research report Uncover potential solutions for businesses to improve and automate their customer interactions to deliver a transformational CX. Download
Whitepaper: Call deflection tactics for success Take your customer service and support experience to the next-level. Download
Case study: Enabling Hermes 'Digital Futures' program How Hermes used imiconnect to improve the last mile delivery experience. Download
Webinar: Improve CSAT with interactive messaging and automation Achieve NPS and CSAT success whilst reducing costs with interactive messaging and automation. Download