APIs for everything

About our APIs

IMIconnect offers powerful, easy-to-integrate REST APIs for end-to-end automation of complex multichannel customer journeys.

APIs for everything

Messaging APIs

Our messaging APIs make it easy for you to embed multichannel messaging into your existing systems and launch innovative new customer journeys across channels.

APIs for everything

Profile APIs

Use to create, access and modify customer profiles, which could include device or channel data, opt-in or consent data, and the customer’s content and channel preferences.

APIs for everything

Event APIs

Use our event APIs to trigger actions and flows when external business or customer-initiated events occur. With flexible integration between systems, you can easily build complex flows around specific lifecycle or critical events.

Seamless access to voice, SMS, Facebook Messenger, Twitter, push messaging, in-app messaging, email and other social, OTT channels with API and protocol updates automatically managed for you.

Quickly test ideas, journeys and communications risk-free using HTTPS REST API calls in our safe sandbox environment.

Rapidly create and modify multichannel workflows with powerful logic, re-usable flows and blocks –  and simple integration into existing processes and systems.

Our single HTTPS REST API allows you to intelligently route messages based on cost, urgency or customer availability and preferences.

One secure portal with central monitoring, traceability and compliance through read and delivery receipts, and encrypted two-way chat – we have all sides covered.

Start building and automating intelligent interactions now.
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How the platform works

Service management

Single view of all communication-enabled business processes.

Enterprise-grade controls & user management.

Access to best-in-class technical support.

How the platform works

Flows and integration

Easily handle business & channel events and link them to flows and actions.

Lightweight integrations with business systems over available interfaces.

Configure (not code) customer journeys & logic via rules and flows.

How the platform works

Channel management

Single REST API for all channels – a gateway to any connected customer.

Insulate business systems from underlying channel complexities.

Future-proof: flexibility to add new channels and interaction models.

Watch IMIconnect in action

Build and automate faster

See how IMIconnect provides all the low-code tools you need via a single, intuitive, cloud-based platform.

Flexible integration and set-up

Build complex business and customer flows easily, integrated with your existing systems, using our visual drag-and-drop interface.

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Explore IMIconnect’s
features in detail

Download the IMIconnect overview sheet to see more on how our low-code tools and Platform-as-a-Service approach can help your business rapidly integrate messaging and voice communications into your workflows, apps and websites.

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