We have been running business critical managed services at scale across the world for more than 15 years.

Combining the very best of people, processes and technology, IMImobile has been running carrier grade managed services for operators spanning more than 15 years. Our global data and network operations centres support millions of digital transactions per day.

Our technical services will support your customisation requirements for your content offerings and we combine the best of technology and processes to help run and manage every aspect of your service, from content provider management, through to rapid service launch, UX design, fulfilment and settlement. We integrate seamlessly with your systems and processes. We work as part of your team.

Our service support operations ensure that you get 1st through 3rd line support 24/7 wherever in the world you operate and the very best operational and business intelligence reporting means you always have the data to make accurate and informed business decisions.

Managed service from IMImobile

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Proven scalability, global reach

We support business critical mobile operator managed service deployments across the world, including the UK, America’s, Africa, Middle East and India.

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Central Service Management

Our central service management technology enables multichannel service activation, service creation, with a dedicated interface for third party provider management.

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Digital Warehouse

Allows for the automated management of content ingestion, distribution and updates with a comprehensive reporting framework.

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Partner Management

From content sourcing, contract negotiations, licensing agreements, to invoicing and remittance management, we work with 100’s of content providers globally.

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BI and Reporting

Market leading service reporting ensures you have all the data you need when you need it. Covering all service usage elements, traffic, category and content performance, customer purchase patterns, portal usage and more.

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Fully integrated customer support

Our 24/7 global support operates as part of your customer operations. With over 15 years of experience, using the best service management tools, ensures we are always there for you, when you need us.

Powering millions of digital content assets across thousands of mobile devices.

 

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Benefits

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Managed Services

Assuring 5 - 9’s availability, our data centres, people and processes across 6 global data centre hubs ensure reliability and performance.

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Service Support

We are here for you 24/7/365. Our trained and certified support staff are all IMImobile people, ensuring your services are running as expected and without any interruptions.

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Technical Services

We have been at the forefront of digital innovation since the inception of the mobile web. Our developers and professional services engineers can help you stand out from the crowd.