Press Releases / 10th December 2014

IMImobile delivers Karnataka Mobileone, India’s first mobile governance platform. Inaugurated by the president of India on December 8th.

Posted by Alex Klose

Hyderabad, India, 10th, December 2014 – IMImobile, a global technology company providing software and services which help businesses capitalize on the growth in mobile communications, today announced that Karnataka MobileOne, launched by the President of India on December 8th, has been developed and deployed on the company’s enterprise grade OpenHouse platform.

With India now being one of the fastest expanding smartphone markets globally with over 953 million mobile subscribers, the Centre for e-Governance (CeG), a society under of the Department of Personnel and Administrative Reforms (e-Governance), was formed with the vision of delivering governance “Anytime, Anywhere, Anyhow” for all Government departments within the state of Karnataka. After an official bid process, the Government of Karnataka selected IMImobile as the technology and managed services partner for MobileOne.

MobileOne, accessible across all mobile touch points, including SMS, IVR, USSD, mobile web and mobile app (Android & iOS) provides the citizens of Karnataka access to over 4,000 citizen-centric services. Citizens will be able to connect with over 50 different government departments including education, healthcare, transport, travel, municipal administration, police and utility, as well as use services from third party agencies and service providers such as Practo and RedBus. MobileOne supports multiple payment methods such as credit and debit cards, net banking, IMPS and telecom wallets to allow citizens to make secure payments for services, applications or registrations.

Vishwanath Alluri, Founder and Executive Chairman of IMImobile said: “We are pleased to partner with Government of Karnataka to deliver on its vision of a Mobile Government. With over 900 million mobile subscribers in India, Government departments, today, have to harness the ubiquity of the mobile device to better serve the needs of its citizens. MobileOne enables Government of Karnataka to deliver citizen centric services and also capitalize on new technologies to enhance the productivity of public service personnel.”

Mr. Srivatsa Krishna, Secretary, IT, BT, Science & Technology, Government of Karnataka commented: “We started with a vision to put government services at the fingertips of our citizens. With MobileOne we are now launching India’s first mobile governance platform, providing access to over 4,000 Government and B2C services which can be accessed by any citizen anytime,anywhere and anyhow, i.e. through any device.”

“We selected IMImobile as our strategic partner for the realization of our mGovernance vision, and look forward to continuing to work in partnership to deploy new and innovative mobile services that improve the lives of our citizens”he added.

Dr. Rathan Kelkar, CEO – Center for e-Governance (CeG) commented “A proven track record of delivering complex multichannel mobile solutions that scale to support millions of users was a key factor in the selection of the technology and managed services partner for delivering MobileOne. The ability to on-board hundreds of new services and connect with the IT systems of multiple departments within a short span of time was a key requirement. We are pleased with our partnership with IMImobile and look forward to continuing to work with them to deliver a broad spectrum of impactful citizen-centric services in the future.” 

The MobileOne mGovernance solution is built on IMImobile’s cloud-based and enterprise grade OpenHouse platform, hosted within the secure Karnataka State Data Centre (KSDC). The unified and standards-based OpenHouse platform connects telecom, digital, payments and other third party assets, enabling rapid creation, delivery and management of Government services. Using OpenHouse, Government of Karnataka was able to significantly lower costs, resources and time needed to deliver mobile governance services to its citizens.

About IMImobile

IMImobile enables organisations of all sizes and sectors to maximise the potential of mobile technologies to improve customer engagement. We believe that mobile will sit at the heart of customer engagement strategies for years to come.

By removing the barriers and complexities to create and deploy mobile-led customer engagement solutions as part of a multichannel framework, we provide software and services that helps organisations to improve customer experience, simplify business processes and enhance operational efficiency.

Our products and solutions built upon the IMIcloud act as an intelligent layer between existing IT systems and business processes to create,manage and launch services across mobile, digital and social communication channels.

Organisations that trust us to deliver smarter customer engagement include Vodafone, O2, Telefonica, Aircel, Airtel, EE, BSNL, AT&T, MTN, France Telecom, Centrica, Universal Music, Tata, the AA, the BBC and major financial institutions.

IMImobile is headquartered in London with offices in Hyderabad, Atlanta and Dubai and has 700 employees worldwide. IMImobile is quoted on the London Stock Exchange’s AIM market with the TIDM code IMO.

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