Privacy Policy

Date effective September 26, 2020

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It covers personal data of our clients only and not any personal data of your customers that you may use our services to process (in those cases we are the data processor working on your instructions).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting imimobile.com you are accepting and consenting to the practices described in this Privacy Policy.

For the purpose of the EU General Data Protection Regulation 2016/679 (the GDPR) and any subsequent UK legislation on data protection, the data controller is IMImobile Europe Limited of 5 St John’s Lane, London, EC1M 4BH.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions or you would like to make a request to exercise any of your legal rights, please contact the DPO using the details set out in the “Contact and Complaints” section below.

Information we may collect from you

We may collect and process the following data about you:

If You fail to provide personal data which We need to provide the Service then We may not be able to perform the contract We have with You. You are responsible for ensuring that the personal data which you give us is accurate and up to date.

We collect technical data from the following:

Cookies

Our site uses different analytics scripts which may use cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

For more information please see our Cookie Policy.

How we use your information

If you fail to provide personal data which we need to provide the service then we may not be able to perform the contract we have with you. You are responsible for ensuring that the personal data which you give us is accurate and up to date.

Disclosure of your information

We may share your personal information with any member of our group (both inside and outside the EEA), which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

Your rights

We endeavour to process all personal data in line with your rights under the GDPR. In particular, you have the following rights:

  1. Where we are relying on your consent to process your personal data, you can withdraw your consent to our processing your personal data at any time. You can do this at any time by changing Your “preferences” when you log in to Your account or by contacting Us at contactus@imimobile.com. In certain circumstances, we can process your personal data without your consent in line with the lawful processing requirements in GDPR. These include (amongst other reasons) where processing is necessary to carry out a contractual obligation between us, to comply with a legal obligation, or to protect your vital interests.
  2. Ask us to rectify inaccurate or incomplete personal data. We would seek to rectify the data as soon as possible and usually within one month unless the request is complex.
  3. Ask Us to erase your personal data. This is commonly referred to as the right to be forgotten. This right is only applicable where there is no compelling reason for the continued processing of your personal data. There are some circumstances where this right to erasure does not apply and in such cases we would notify you of the reason(s) why we need to retain your personal data (unless prevented to do so by law).
  4. Restrict processing of your personal data where, for example, the data is inaccurate, being processed unlawfully or where the data is no longer relevant to the specific purpose for processing. In such cases, we would retain the data but we would not process it further without your consent, or if processing your data is for establishing, exercising or defending a legal claim, or for the protection of rights of other individuals, or for public interest reasons. In such circumstances, we would let you know that we intend to lift the restriction on processing your personal data.
  5. Request access to your personal data via a subject access request. Your request should be made to us in writing by email to dsr@imimobile.com and we may ask you for proof of your identity before providing you with the data. There is usually no fee for making such a request however, in limited circumstances, we may be able to charge an administrative fee (which will be based on the administrative cost of providing the information).
  6. You have the right to ask us not to process your personal data for marketing purposes (including profiling). We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at contactus@imimobile.com
  7. Obtain and reuse your personal data for your own purposes across different services(right to data portability). This right is only applicable to data that you have provided to us, where we are processing the data based on your consent or for the performance of a contract and when the processing is carried out by automated means. Where this right applies, the data will be provided to you in a structured, commonly used and machine-readable format.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact and complaints

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contactus@imimobile.com.

If you have any concerns about the processing of your personal data, we hope that you will contact us in the first instance by contacting our Data Protection Officer:

Data Protection Office: IMImobile Europe Limited, 5 St. John’s Lane, Farringdon, London, EC1M 4BH

Email Address: dpo@imimobile.com

However, if you wish, you can raise your concerns directly with the Information Commissioner’s Office. For details on how to contact the ICO, please go to their website https://ico.org.uk/concerns/ or call 0303 123 1113.