Create the customer journeys that upsell and increase loyalty
Switch from poorly integrated batch based campaigns to fully-automated end-to-end customer journeys that engage customers at the perfect moment, with contextual and personalised marketing communications.
Using IMImobile’s CX Automation Suite, unify data sources to build customer profiles and uncover opportunities that create upsell and cross-sell opportunities. Easily weave interactive communications into business processes, websites, and apps to enhance marketing engagement. Engage customers across two-way digital and mobile channels using mobile-first capabilities to create the marketing experiences your customers will love.
Solutions to transform the customer marketing experience
Marketing solutions designed to:
• Orchestrate cross-channel, digitally innovative customer communications campaigns to improve CX
• Increase ROI by using the latest mobile-first capabilities
• Unify business systems to increase marketing automation effectiveness
• Enable the delivery of contextual and personalised interactions across digital channels
• Reduce the demand on business resources for managing day-to-day campaign delivery
How we help O2, a leading UK mobile network operator, to build award-winning campaigns.
For more information, contact us