92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving CX.
Scandinavian telecommunications provider to resell IMImobile’s cPaaS offering, IMIconnect, to enterprise customers.
Will enable businesses utilising the Salesforce Platform to rapidly launch and orchestrate two-way, trigger-based customer communications, across 10+ communication channels including SMS, WhatsApp, Apple Business Chat, In App and Push, amongst others
The WhatsApp Business solution enables businesses to connect with over 1.5 billion users in a simple, reliable, and private way across 180 countries worldwide
Rich Communication Service (RCS) has been widely anticipated as the evolution for SMS messaging to deliver rich customer experiences to today’s digitally savvy consumers
Industry veteran Bales joins IMImobile with more than 20 years of executive experience driving business growth and innovation across North America for public communications technology companies
Parcel delivery provider to use IMImobile’s communications platform, IMIconnect, to orchestrate digital customer engagement
Energy provider to use Apple Business Chat for Contact Centre agents to support smart meter roll out
IMImobile offers Apple Business Chat to help clients connect with customers wherever they are
Capitec, South Africa’s fastest growing bank, selects IMImobile to deliver all automatically generated client communications
IMImobile expands digital customer engagement strategy in North America with completion of Impact Mobile acquisition
Capitalising on the current gap in the market between email and MMS-based customer communications, IMImobile SA launches its new commercial messaging service, MiniMailers