London, 14th February, 2017 - IMImobile, a cloud communications software and solutions provider that helps companies use mobile and digital technologies to engage with customers, today announces that it has launched a chatbot service for Aircel, one of India’s leading innovative mobile service providers.
The Facebook Messenger chatbot launched as part of Aircel’s Dialer Tune service, will enable Aircel subscribers across India to quickly access and activate a wide range of services easily through Facebook Messenger.
Jay Patel, Chief Executive Officer, at IMImobile commented: “We are delighted to build on our existing partnership with Aircel to launch its first Facebook chatbot solution. With over 133 million users accessing Facebook every month in India, social messaging channels are becoming key to enhancing customer experience. The addition of Facebook as an interaction channel for Aircel means users can access, browse and activate services utilising the latest AI technology”.
Anupam Vasudev, Chief Marketing Officer at Aircel, added, “At Aircel, we make constant efforts to bring innovative products for our customers which are simple and easy to use. This Valentine’s Day we are delighted to bring yet another innovation from Aircel - Dialer Tune – Facebook service which will enable music lovers to easily select/discover their favorite content of dialer tunes through searching the song name or from the trending content on Facebook Messenger. The product makes content discovery easy for the Aircel users as they need not remember the Dialer Tune short codes.”
Matthew Hooper / Alex Klose via Redleaf
Charlie Geller +44 (0) 20 7382 4730 - IMImobile@redleafpr.com
Notes to Editors:
IMImobile is a cloud communications software and solutions provider that enables companies to use mobile and digital technologies to communicate and engage with their customers.
Organisations that trust us to deliver smarter digital customer engagement solutions include Vodafone Group, O2, Telefonica, Aircel, Airtel, EE, AT&T, MTN, Orange Group, Centrica, Universal Music, Tata, AA, BBC and major financial institutions.
IMImobile is headquartered in London with offices in Hyderabad, Atlanta, Dubai and Johannesburg and has over 850 employees worldwide. IMImobile is quoted on the London Stock Exchange’s AIM market with the TIDM code IMO.