Hyderabad, India, 17th June, 2014 – IMImobile, a leading global technology company providing software and services which help businesses capitalise on the growth in mobile communication, today announced that they have won the ‘Best Private Cloud Deployment’ award for the Crompton Greaves ‘Smart Meter Reading App’.
Part of the CloudGov 2014 Summit, organised by elets Technomedia, a digital content media company that specialises in ICT deployment in Government, the CloudGov 2014 awards recognise the most innovative and successful initiatives and cloud based deployments in India. With a focus on mGovernment, the judges evaluated entries on a number of parameters, including whether the entry demonstrated innovation, scalability, ability to replicate, impact and future potential.
The winner of the ‘Best Private Cloud Deployment’ category was awarded to the ‘Smart Meter Reading App’, built by IMImobile in partnership with Crompton Greaves, a multinational design, manufacturing and marketing company. Crompton Greaves wanted to increase customer satisfaction and needed a solution that would allow them to monitor engineers’ progress as they record customer power consumption through meter reading, to ensure work completion and billing accuracy.
The ‘Smart Meter Reading App’ turns a smartphone into a multi-purpose business operations management device. The app enables field force personnel to easily record the reading of citizens’ electrical meters, storing all information in the cloud. An offline syncing capability ensures the app’s usefulness in areas with poor network coverage. Using the app, Crompton Greaves gains automated real-time feedback on job progress and engineer location, which has led to a reduction in the number of customer complaints, improved customer satisfaction, increased service efficiency and has reduced the number of power outages.
Vishwanath Alluri, Founder & Executive Chairmen at IMImobile commented, “We are honoured to be recognised by the industry for our solution as the ‘Best Private Cloud Deployment'. As a mobile technology company, we utilise the latest trends, best practises and technology in mobile to help Governments better serve their citizens.”
The award was presented at an award ceremony held in Delhi. The event was attended by established industry and government personnel such as R S Sharma, Secretary, DeitY, Ministry of Communications & IT, GOI, R Chandrashekhar, President, NASSCOM, Dr Rajendra Kumar, Joint Secretary, DeitY, Ministry of Communications & IT, GoI, Rajesh Agarwal, Principal Secretary, Department of Information Technology, Government of Maharashtra, Dr Neeraj Mittal, Joint Secretary, Ministry of Petroleum & Natural Gas and Renu Budhiraja, Sr. Director,
e-Governance Department of Electronics and Information Technology, Ministry of Communications & Information Technology, Government of India.
IMImobile enables organisations of all sizes and sectors to maximise the potential of mobile technologies to improve customer engagement. We believe that mobile will sit at the heart of customer engagement strategies for years to come.
By removing the barriers and complexities to create and deploy mobile-led customer engagement solutions as part of a multichannel framework, we provide software and services that helps organisations to improve customer experience, simplify business processes and enhance operational efficiency.
Our products and solutions built upon the IMIcloud act as an intelligent layer between existing IT systems and business processes to create,manage and launch services across mobile, digital and social communication channels.
Organisations that trust us to deliver smarter customer engagement include Vodafone, O2, Telefonica, Aircel, Airtel, EE, BSNL, AT&T, MTN, France Telecom, Centrica, Universal Music, Tata, the AA, the BBC and major financial institutions.
IMImobile is headquartered in London with offices in Hyderabad, Atlanta and Dubai and has 700 employees worldwide. IMImobile is quoted on the London Stock Exchange’s AIM market with the TIDM code IMO.