Integrate with any system
Achieve faster time-to-market by leveraging pre-built integrations for Salesforce, Zendesk, NICE InContact, Cisco Finesse, and other systems.
Configure custom integrations
Quickly configure integrations with any REST or SOAP APIs. Our configuration-driven approach is faster than manual coding.
Configure integrations once and reuse them across communication flows. Make enhancements and changes using a central integration point.
Choose your interface
REST APIs / SOAP APIs
Plug and play with your existing tools
Trigger proactive journeys and automate multi-step interactions across 10+ digital channels leveraging imiconnect’s integration with Salesforce.
Product Sheet imiconnect
Rapidly automate customer interactions across multiple channels. Learn how imiconnect can help you manage an increasingly complex communications landscape and deliver a differentiated customer experience.
Powerful. Seamless. Integrated.
Notify customers proactively with real-time triggers from existing systems such as CRM and order management.
Engage customers through relevant communications by leveraging CRM data, purchase history, recent events, or actions.
Instant request fulfilment
Eliminate manual delays with automation. Automate end-to-end request fulfillment and offer provisioning with integrations.