Case study

Smarter connections between retailers and customers

Learn how Webex CPasS Solutions helps leading retailers deliver connected experiences across the customer journey

Today’s retail customer expect their experience with brands to be seamless and on their terms. To meet these expectations, retailers must be able to create end-to-end customer journeys across every channel. 

Download the case study to find out how we work with some of the world’s biggest retailers to orchestrate tightly-integrated, multi-channel experiences that keep them connected to their customers.

  • Multichannel customer acquisition and engagement

  • Rich, outbound marketing and promotions

  • Real-time order fulfillment and status notifications

  • Customer experience surveys