Case Study
Hermes Case Study
Enabling the ‘Digital Futures’ programme for one of the world’s leading delivery companies.
Enabling the ‘Digital Futures’ programme for one of the world’s leading delivery companies.
Find out how we deployed a virtual assistant for a global home furniture retailer that automated customer enquiries, reducing in-bound calls to the contact centre.
Helping a leading UK bank integrate Facebook Messenger into its customer contact strategy.
The importance of mobile messaging within a cross-channel marketing strategy.
How IMImobile helps O2 engage their customers, drive loyalty and acquire new customers.
Case Study - IMIdigital
Harnessing two-way chat to transform how the UK’s leading insurance provider delivers real-time information to customers.
Improving the customer experience with proactive automated alerts & notifications.
How IMImobile helps leading UK high street banks transform the banking experience by mobilising key customer journeys.