Comprehensive guides, documentation & learning resources to help you to innovate your business communications

Case Study

Hermes Case Study

Enabling the ‘Digital Futures’ programme for one of the world’s leading delivery companies.

Case Study

Virtual Assistant Case Study

Find out how we deployed a virtual assistant for a global home furniture retailer that automated customer enquiries, reducing in-bound calls to the contact centre.

Case Study

Mobile Messaging in Retail Banking

Helping a leading UK bank integrate Facebook Messenger into its customer contact strategy.

Case Study

Mobile Messaging in Retail

The importance of mobile messaging within a cross-channel marketing strategy.

Case Study

Case Study - O2

How IMImobile helps O2 engage their customers, drive loyalty and acquire new customers.

Case Study

Case Study - IMIdigital

Case Study - IMIdigital

Case Study

Case Study - IMIchat

Harnessing two-way chat to transform how the UK’s leading insurance provider delivers real-time information to customers.

Case Study

Mobile Messaging in Logistics

Improving the customer experience with proactive automated alerts & notifications.

Case Study

Mobile Messaging in Banking

How IMImobile helps leading UK high street banks transform the banking experience by mobilising key customer journeys.