Case Study
Hermes Case Study
Enabling the ‘Digital Futures’ programme for one of the world’s leading delivery companies.
Case Study
Virtual Assistant Case Study
Find out how we deployed a virtual assistant for a global home furniture retailer that automated customer enquiries, reducing in-bound calls to the contact centre.
Case Study
Mobile Messaging in Retail Banking
Helping a leading UK bank integrate Facebook Messenger into its customer contact strategy.
Case Study
Mobile Messaging in Retail
The importance of mobile messaging within a cross-channel marketing strategy.
Case Study
Case Study - O2
How IMImobile helps O2 engage their customers, drive loyalty and acquire new customers.
Case Study
Case Study - IMIdigital
Case Study - IMIdigital
Case Study
Case Study - IMIchat
Harnessing two-way chat to transform how the UK’s leading insurance provider delivers real-time information to customers.
Case Study
Mobile Messaging in Logistics
Improving the customer experience with proactive automated alerts & notifications.
Case Study
Mobile Messaging in Banking
How IMImobile helps leading UK high street banks transform the banking experience by mobilising key customer journeys.