Comprehensive guides, documentation & learning resources to help you to innovate your business communications

Whitepaper

IDC Enterprise CPaaS 3.0 report

Written by Melissa Fremeijer, Senior Research Analyst at IDC, the report explores all aspects of the Enterprise CPaaS proposition. From the report, you will learn how a cloud communications platform bridges the gap between enterprise communications and customer expectations.

Whitepaper

2019 CIO Research Report

Our new industry research report uncovers the significant challenges facing CIOs and their businesses to delivering a great joined-up CX at scale.

Whitepaper

Whitepaper - Quocirca

With IT under pressure to rapidly deliver step changes in digital CX, the analysts at Quocirca have published a new white paper in partnership with IMImobile which explores key challenges and solutions.

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Whitepaper - Ovum US

Launched in partnership with Ovum, this new white paper explores how telcos can overcome these barriers to develop differentiated customer service and engagement strategies, increase ARPU, and reduce customer churn.

Whitepaper

Whitepaper - Ovum UK

Launched in partnership with Ovum, this new white paper explores how telcos can overcome these barriers to develop differentiated customer service and engagement strategies, increase ARPU, and reduce customer churn.

Whitepaper

Consumer Research Report

The Mobile Consumer Behavior Report is a brand new piece of research that dives into the role mobile plays in consumer life. Finding some incredible insights to help shape your mobile strategy, from 93% of respondents reporting that they own a smartphone to over a third describing themselves as addicted to checking their device, download the report for free now.