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eGuide Enterprise CPaaS Buyer's Guide

CPaaS is one of the most exciting opportunities in the cloud communications space. A growing number of enterprises are using APIs, SDKs, and low-code tools within CPaaS solutions to design communications-enabled applications that enhance digital competitiveness.

Learn the key considerations for making your CPaaS buying decision.

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Available resources

eGuide: Enterprise CPaaS Buyer's Guide

Discover the key features and functionality that you need to look for in an Enterprise CPaaS solution.
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Product sheet: imiaccess for carriers

Secure, analyze and monetize your A2P traffic while launching new channels like RCS.
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Case study: Global delivery company

Delivering proactive notifications to keep customers updated throughout the delivery journey.
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Case study: UK retailer

Using the effectiveness of SMS to increase store foot traffic and drive incremental sales.
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Case study: UK water company

Providing customer communications to over five million customers across the UK.
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eGuide: Getting started with RCS

Take your mobile messaging experience to the next level with new, app-like features.
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Case study: ScS Group

Transforming online sales for one of the UK’s largest furniture and flooring retailers.
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eGuide: Understanding RCS and why it matters to marketers

Learn about the key components of RCS that make brands stand out and help marketers build an interactive customer experience.
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Case study: UK retail bank

How a leading UK bank integrated Facebook Messenger into its customer service strategy.
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eGuide: A snapshot guide to building your AI chatbot strategy

Harness AI chatbot technology to enhance your existing customer service strategy.
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Case study: Banking digital journeys

Building solutions that improve the banking experience, reduce fraud, and increase contact center efficiency.
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eGuide: Introduction to the WhatsApp Business API

A practical overview of key features, message types, uses cases, and case studies.
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