Case study: Pharmacy2U
Exploring new ways to engage with patients using RCS.
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Case study: Lavazza Pro
Transforming the contact center with imiengage.
Solution sheet: Curbside pickup
Enable store-level, two-way chat capabilities to fulfill curbside pickup orders and deliver a superior customer experience.
eGuide: Quick wins with mobile wallet marketing
Explore three ways to win with mobile wallet marketing.
Webinar: The future of customer experiences
What you need to know about current trends and technologies shaping the future of customer interactions.
eGuide: A snapshot guide to building your AI chatbot strategy
Harness AI chatbot technology to enhance your existing customer service strategy.
Case study: Arc (Europe) Ltd
A new customer contact management solution for a specialist debt recovery agency.
Case study: Banking digital journeys
Building solutions that improve the banking experience, reduce fraud, and increase contact center efficiency.
Case study: Centrica call deflection
How IVR call deflection helped Centrica to shift its customer service calls to digital channels.
Whitepaper: The CIO research report
Uncover potential solutions for businesses to improve and automate their customer interactions to deliver a transformational CX.
Whitepaper: Call deflection tactics for success
Take your customer service and support experience to the next-level.
Case study: Enabling Hermes 'Digital Futures' program
How Hermes used imiconnect to improve the last mile delivery experience.