eGuide: A snapshot guide to building your AI chatbot strategy
Harness AI chatbot technology to enhance your existing customer service strategy.
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eGuide: A use-case guide for the messaging-first enterprise
Discover the latest digital messaging channels to transform CX across customer journeys.
Case study: Arc Europe Ltd
A new customer contact management solution for a specialist debt recovery agency.
Case study: Banking digital journeys
Building solutions that improve the banking experience, reduce fraud, and increase contact center efficiency.
Whitepaper: Call deflection tactics for success
Take your customer service and support experience to the next-level.
Case study: Centrica call deflection
How IVR call deflection helped Centrica to shift its customer service calls to digital channels.
Case study: Enabling Hermes 'Digital Futures' program
How Hermes used imiconnect to improve the last mile delivery experience.
eGuide: Getting started with RCS
Take your mobile messaging experience to the next level with new, app-like features.
Product sheet: imiaccess for carriers
Secure, analyze and monetize your A2P traffic while launching new channels like RCS.