Webinar: Improve CSAT with interactive messaging and automation
Achieve NPS and CSAT success whilst reducing costs with interactive messaging and automation.
Learning
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Available resources
Case study: UK delivery company
Delivering proactive notifications to keep customers updated throughout the delivery journey.
Case study: Virtual assistant for a leading UK retailer
How the retailer managed to double the number of customer enquiries handled by deploying a virtual assistant.
Whitepaper: The IDC CPaaS 3.0 report
Learn how a cloud communications platform can help to bride the gap between enterprise communications and customer expectations.
Product sheet: imiaccess for enterprises
Easily embed communication channels into your business processes.
Product sheet: imiaccess for carriers
Secure, analyze and monetize your A2P traffic while launching new channels like RCS.
Product sheet: imiassist
Provide high-quality remote video interactions at any time, anywhere, and on any device.
Product sheet: imicampaign
Manage and automate your marketing campaigns.
Product sheet: imiconnect
Automate and orchestrate all your customer interactions centrally.
eGuide: A guide to conversational messaging
The rich messaging channels helping brands to create meaningful two-way interactions.
Product sheet: imiengage
Empower your contact center to support customer conversations on any channel.
Case study: UK insurance provider
How imiengage enabled a home insurance provider to send real-time updates to customers.