Learning

Everything you need to know in one place

Get learning fast with our comprehensive set of eGuides, reports, whitepapers and case studies.

Available resources

Webinar: Improve CSAT with interactive messaging and automation

Achieve NPS and CSAT success whilst reducing costs with interactive messaging and automation.
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Case study: UK delivery company

Delivering proactive notifications to keep customers updated throughout the delivery journey.
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Case study: Virtual assistant for a leading UK retailer

How the retailer managed to double the number of customer enquiries handled by deploying a virtual assistant.
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Whitepaper: The IDC CPaaS 3.0 report

Learn how a cloud communications platform can help to bride the gap between enterprise communications and customer expectations.
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Product sheet: imiaccess for enterprises

Easily embed communication channels into your business processes.
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Product sheet: imiaccess for carriers

Secure, analyze and monetize your A2P traffic while launching new channels like RCS.
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Product sheet: imiassist

Provide high-quality remote video interactions at any time, anywhere, and on any device.
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Product sheet: imicampaign

Manage and automate your marketing campaigns.
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Product sheet: imiconnect

Automate and orchestrate all your customer interactions centrally.
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eGuide: A guide to conversational messaging

The rich messaging channels helping brands to create meaningful two-way interactions.
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Product sheet: imiengage

Empower your contact center to support customer conversations on any channel.
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Case study: UK insurance provider

How imiengage enabled a home insurance provider to send real-time updates to customers.
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