eGuide: A use-case guide for the messaging-first enterprise
Discover the latest digital messaging channels to transform CX across customer journeys.
Learning
Everything you need to know in one place
Get learning fast with our comprehensive set of eGuides, reports, whitepapers and case studies.
Available resources
eGuide: Introduction to the WhatsApp Business API
A practical overview of key features, message types, uses cases, and case studies.
Case study: O2 campaign management
How O2 used imicampaign to deliver targeted marketing campaigns using SMS.
Whitepaper: The RCS opportunity for MNOs
Discover the paths towards monetizing RCS, best practices to gain ROI, and guidelines to deploy RCS successfully.
Case study: UK retail bank
How a leading UK bank integrated Facebook Messenger into its customer service strategy.
eGuide: Understanding RCS and why it matters to marketers
Learn about the key components of RCS that make brands stand out and help marketers build an interactive customer experience.
Case study: ScS Group
Transforming online sales for one of the UK’s largest furniture and flooring retailers.
Solution sheet: SIM swap fraud detection
Giving businesses the tools they need to better protect their customers.
Case study: UK retailer
Using the effectiveness of SMS to increase store foot traffic and drive incremental sales.
Case study: UK water company
Providing customer communications to over five million customers across the UK.
eGuide: Getting started with RCS
Take your mobile messaging experience to the next level with new, app-like features.