Learning

Everything you need to know in one place

Get learning fast with our comprehensive set of eGuides, reports, whitepapers and case studies.

Available resources

eGuide: A use-case guide for the messaging-first enterprise

Discover the latest digital messaging channels to transform CX across customer journeys.
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eGuide: Introduction to the WhatsApp Business API

A practical overview of key features, message types, uses cases, and case studies.
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Case study: O2 campaign management

How O2 used imicampaign to deliver targeted marketing campaigns using SMS.
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Whitepaper: The RCS opportunity for MNOs

Discover the paths towards monetizing RCS, best practices to gain ROI, and guidelines to deploy RCS successfully.
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Case study: UK retail bank

How a leading UK bank integrated Facebook Messenger into its customer service strategy.
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eGuide: Understanding RCS and why it matters to marketers

Learn about the key components of RCS that make brands stand out and help marketers build an interactive customer experience.
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Case study: ScS Group

Transforming online sales for one of the UK’s largest furniture and flooring retailers.
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Solution sheet: SIM swap fraud detection

Giving businesses the tools they need to better protect their customers.
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Case study: UK retailer

Using the effectiveness of SMS to increase store foot traffic and drive incremental sales.
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Case study: UK water company

Providing customer communications to over five million customers across the UK.
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eGuide: Getting started with RCS

Take your mobile messaging experience to the next level with new, app-like features.
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