Product sheet

imiengage

Empower your contact center to support customer conversations on any channel.

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Future-proof your contact center

imiengage helps businesses to deliver a unified customer service experience and drive efficiency with automation.

Supporting both proactive agent and customer-initiated contact, agents can have live conversations with customers over SMS, Live Chat, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter, email, and more.

Download our imiengage overview sheet to:

  • Understand the new reality for contact centers to keep up with rising customer expectations
  • Learn the key features and capabilities of imiengage
  • Provide multichannel, customer service conversations to your customers