Future-proof your contact center
imiengage helps businesses to deliver a unified customer service experience and drive efficiency with automation.
Supporting both proactive agent and customer-initiated contact, agents can have live conversations with customers over SMS, Live Chat, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter, email, and more.
Download our imiengage overview sheet to:
- Understand the new reality for contact centers to keep up with rising customer expectations
- Learn the key features and capabilities of imiengage
- Provide multichannel, customer service conversations to your customers