How to use new messaging channels to gain a competitive advantage

Explore the next-gen messaging channels that will transform your CX

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Better experiences across every channel

Now more than ever, customers expect to chat with their favorite brands just as they do with their friends and family. This has placed an enormous burden on businesses to keep up with the explosion of digital channels from WhatsApp and Apple Business Chat, to Google’s Business Messages and RCS. 

With this on-demand webinar, take a deep dive into each of these channels and explore when and where they may be right for your brand and how to use them to gain an advantage over your competition.

After this webinar, you'll be able to: 

  • Understand the key functionalities and capabilities underpinning these new channels
  • Appreciate how they are similar and how they vary
  • Leverage cases that resonate across these channels
  • Decide what channels may be right for you