Google Verified SMS

Send messages that customers can trust

Send verified SMS messages that give consumers confidence they are connecting with a business and no one else.

Build customer confidence

Consumers receive trillions of messages via SMS every year. But, it can be difficult for them to trust these messages as sender numbers are often random and offer no business verification.

Verified SMS (VSMS) adds sender verification and branding to business SMS messages, so consumers know exactly who’s contacting them. VSMS helps to send SMS messages that build trust, prevent fraud, and enhance interactions through a chat experience. It’s available to all Android device users with the Google Messages app.

Regular SMS

Verified SMS

Use cases

Banking

Reduce fraud by letting customers know that any message that isn’t sent from a verified account should not be engaged with.

Logistics

Deliver updates that customers can trust. Provide links that take customers to places where they can manage deliveries with confidence.

Retail

Raise brand awareness and drive engagement with a branded channel for interacting with promotions, rewards, and updates.

Start building consumer trust with Verified SMS