Improve engagement

Connect with customers at the right time, on the right device with the right message at every stage of their engagement with your business.

Target your offers across multiple channels to boost sales. Update customers about bookings and travel news in real-time. Reconnect with people who didn’t complete bookings and welcome them to your resorts on arrival. Use mobile to create an experience that will encourage them to book through you again and again.

Find out how IMImobile can help you improve customer
communication, engagement and satisfaction.

Contact us today to request more information.

Contact us

Connecting with travellers, guests and customers.

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Mobile messaging

Everyone’s on their mobile now and so we make it easier for travel companies to reach people on the devices they use every day.

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Alerts and notifications

Send real-time, personalised messages. Integrate our technology with back office systems with a secure API for timely updates.

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Customer service

Give your contact centre agents the ability to chat in real-time with potential and current customers via SMS, and see customer satisfaction soar.

Benefits

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Customer experience

Intelligent, personalised and targeted communication is the opposite of annoying, intrusive spam. We help you deliver real-time campaigns and create customer journeys across channels that customers will love.

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Operational efficiency

Roll out new digital customer engagement services faster. Reduce complexity with simple IT integration to streamline business processes.

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Business results

IMImobile helps you deliver increased customer retention, cost-effective customer acquisition and reduced communication service delivery costs.