Easily connect with your customers through WhatsApp Business


Today’s customers want to communicate with businesses the same way they engage with friends and family – anytime and anywhere.

WhatsApp Business helps you to connect with over 1.5 billion users in a simple, reliable, and private way. Quickly and easily engage with users across 180 countries worldwide.

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Start building conversational messaging experiences


Use WhatsApp Business to build frictionless conversational messaging experiences. From alerts, to provide customers with important proactive account and service updates; notifications on order status, deliveries, and appointments; and customer self-service and support, to initiate and automate routine customer conversations and provide seamless agent assistance.

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Let us help you get started with WhatsApp Business today.

 

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Easily build WhatsApp journeys with IMIconnect


Create WhatsApp Business journeys within minutes by leveraging our drag-and-drop flow builder to create, set-up and deploy end-to-end communication flows.

A communication flow that takes months to code using programming intensive approaches today can be built and launched within minutes using IMIconnect.

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Orchestrate multi-channel experiences using a single platform, IMIconnect


Orchestrate customer journeys across 10+ communication channels and provide automated fall-back to channels to different channels, such as SMS, for urgent communications to ensure customers receive the intended message irrespective of online access.

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Seamless agent assisted customer service


Keep your customers informed and deliver an exceptional customer service experience through a combination of AI-powered bots and human agent handover. For an easier and faster integration you can use our pre-built contact centre system connectors.

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Learn everything you need to know about WhatsApp Business.

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